Privacy Policy

We are committed to safeguarding your privacy; this policy sets out how we will treat your personal information and keep it safe.

What information do we collect?

We may collect, store and use the following kinds of personal information:

  1. information about your computer and about your visits to and use of this website (including [your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation);
  2. information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
  3. information that you provide to us for the purpose of registering with us;
  4. information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
  5. any other information that you choose to send to us

Cookies

A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to allow registered members to access restricted areas of the website and track the details of any orders you place. We will use the persistent cookies to enable our website to remember your password when you return to the members area if you check the ‘Remember me’ box.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

Using your personal information

Personal information submitted to us will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

  1. administer the website;
  2. improve your browsing experience by personalising the website;
  3. enable your use of the services available on the website;
  4. send you goods and services purchased, vi the website or other means
  5. send statements and invoices to you, and collect payments from you;
  6. send you general (non-marketing) commercial communications;
  7. send you email notifications which you have specifically requested;
  8. send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
  9. provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
  10. deal with enquiries and complaints made by or about you;

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

  1. to the extent that we are required to do so by law;
  2. in connection with any legal proceedings or prospective legal proceedings;
  3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  4. to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling;
  5. to a secure, third party mailing house for our own marketing purposes only; and

Except as provided in this privacy policy, we will not provide your information to third parties.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure password and firewall- protected servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).

Should there be any breach of security, we will report it to you within 72 hours.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. We’ll notify you of any significant changes, but you should check this page occasionally to ensure you are happy with any changes.

Your rights

You may instruct us to provide you with any personal information we hold about you and how we are using it. Provision of such information will be free and subject to the supply of appropriate evidence of your identity.

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

Right to be forgotten, also known as the right to data deletion. Once the original purpose or use of your data has been realised, you have the right to request we totally erase your personal data.

Data portability, you have the right to your own data. You may obtain your data from us and re-use that same data in different environments outside of our company.

Should you so wish, you may request that your information is not recorded in the first place.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email at info@rgbcomms.co.uk or by post to RGB Communications Ltd, 13–14 Headlands Trading Estate, Headlands Grove, Swindon, Wilts, SN2 7JQ

Data controller

The data controller responsible for the information collected on this website and in general is RGB Communications Ltd

This document was last updated 25th May 2018